QUIT – Quality Issues Tracking System
The Quality Issues Tracking System (QUIT-System) represents a simple and effective tool for recording, solving, communication and management of quality issues.
The QUIT-System is suitable for both final producers as well as suppliers.
The QUIT-System covers all kinds of quality issues such as customer claims, internal quality problems as well as issues caused by suppliers.
The QUIT-System covers all these issues by one universal form (OD-Report)!
The QUIT-System is based on a process approach and a Value Added Chain, and therefore assigns tasks and responsibilities clearly and explicitly according to the rule: „one step – one action – one responsibility.“ In each step of problem solution the process owner performs one action for which he/she is ultimately responsible.
The QUIT-System is consistent and applies a rule: „one action – one record – one document.“ Process owner performs action he/she is responsible for and makes one record into one document.
The QUIT-System consists of these parts:- OD-Report – an universal form for recording, solving and communication of detected quality problems where „everything about one problem“ is recorded.
It is derived from the well-known 8D-Report, but it was substantially improved through implementation of a quality control loop. In addition, it allows solution of both internal as well as external quality problems.
Notice: The OD-Report fully replaces the 8D-Report, i.e. if you have been using the 8D-Report so far, you can replace it by the OD-Report and have its benefits. - QUIT-Table – serves for management of problems’ solutions from detection of the respective problem till its closure. It contains „something about all problems“ – which means time, status and statistical data concerning each particular problem solution.
- QUIT-Report – a regular weekly review which summarizes all current problems. It contains list of open problems together with the respective charts and diagrams.
- QUIT-Manual – contains information concerning system operation as well as an advanced methodology of problem solving based on process approach and quality control loop.
- Implementation in computer system
- Consistent problem and solution recordings in the OD-Report
- Clear distinction between a cause and an effect as well as treatment of potential causes
- Advanced uniform methodology of problem solving
- Clear and explicit assignment of tasks and responsibilities
- Effective communication
- Independent validation and implementation
- Variety of analyses allowing a proper setting of priorities
- Sound reporting
The QUIT-System requires no extra tools. It only requires common means like MS Excel, computer network and e-mail communication.
The QUIT-System meets ISO 9001:2015, IATF 16949:2016 and VDA-QMC requirements.
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ISEQ – Integrated Safety, Environment and Quality System
The Integrated Safety, Environment and Quality System (ISEQ-System) represents a simple and effective tool for recording, solving, communication and management of safety, environmental and quality issues.
The ISEQ-System covers all kinds of safety issues such as fires, accidents, incidents and near-misses as well as non-conformances.
The ISEQ-System covers all kinds of environmental issues such as accidents as well as non-conformances.
The ISEQ-System covers all kinds of quality issues such as customer claims, internal quality problems as well as issues caused by suppliers.
The ISEQ-System covers all these issues by one universal form (XD-Report)!
The ISEQ-System is based on a process approach and therefore assigns tasks and responsibilities clearly and explicitly according to the rule: „one step – one action – one responsibility.“ In each step of problem solution the process owner performs one action for which he/she is ultimately responsible.
The ISEQ-System is consistent and applies a rule: „one action – one record – one document.“ Process owner performs action he/she is responsible for and makes one record into one document.
The ISEQ-System consists of these parts:- XD-Report – an universal form for recording, solving and communication of safety, environmental and quality problems where „everything about one problem“ is recorded.
- ISEQ-Table – serves for management of problems’ solutions from detection of the respective problem till its closure. It contains „something about all problems“ – which means time, status and statistical data concerning each particular problem solution.
- ISEQ-Report – a regular weekly review which summarizes all current problems. It contains list of open problems together with the respective charts and diagrams.
- ISEQ-Manual – contains information concerning system operation as well as an advanced methodology of problem solving based on process approach and problem control loop.
- Implementation in computer system
- Consistent problem and solution recordings in the XD-Report
- Clear distinction between a cause and an effect as well as treatment of potential causes
- Advanced uniform methodology of problem solving
- Clear and explicit assignment of tasks and responsibilities
- Effective communication
- Independent validation and implementation
- Variety of analyses allowing a proper setting of priorities
- Sound reporting
The ISEQ-System requires no extra tools. It only requires common means like MS Excel, computer network and e-mail communication.
The ISEQ-System meets ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018 requirements.